VISA Consumer Info
Protection Wherever You Shop...Online and On Land
Our goal is simple. We want every VISA cardholder to feel secure wherever and whenever you use your VISA card. Zero Liability, our policy that protects you from unauthorized use of your card, is our ongoing commitment toward this goal.
Extra Protection on the Web
The Internet has not only brought a world of opportunities for merchants and shoppers, but also the need for stronger security measures that VISA continually leads the charge in implementing. We offer a variety of ways to help keep you secure with the Verified by VISA service, our Secure Commerce Program. All are designed to help VISA cardholders feel as secure shopping online as they do on land.
The Basics of Card Protection
If you've lost your card, contact us immediately. If you simply want some practical tips on protecting your card and ATM Safety, we have those too. Empowering customers to feel secure when they shop is what VISA has been doing for years.
It's Simple. Shop for Anything Online or Off — With Absolutely No Risk
Use your VISA card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With VISA's Zero Liability policy,* your liability for unauthorized transactions is $0 — you pay nothing! VISA takes online security very seriously so that you can focus on your shopping.
*Covers U.S.–issued cards only. VISA's Zero Liability policy does not apply to commercial card or ATM transactions, or to PIN transactions not processed by VISA. See your Cardholder Agreement for more details.
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